Patient Co-ordinator (Pharmacy Dispenser) |£18000 - £20000 per annum
North West

Patient Services Co-ordinator (Dispenser)

Additional Information

Location: Stockport

Salary: £18,000-£20,000 plus benefits

Hours: Full Time

Mon – Fri 9am-5.30pm

Job Type: Permanent


This role will involve order entry on the PMR and some dispensing of prescriptions for specialist therapies for patients at home. Additional duties will involve patient stock takes and general admin including prescription management and invoicing.

Key Responsibilities

  • Prescription receipt
  • Small volume and large volume product order entry on the PMR
  • Prescription management/tracking of faxes
  • Patient stock take
  • Homecare delivery planning/phoning – advising of delivery/timeslots/ clinical waste collection
  • Prescription checklist management (co-ordinator sections only)
  • Liaison with Nursing team

Primary Responsibilities

  • Prescription receipt, accurate and timely entry on PMR (entry on PMR and order creation within 30 minutes)
  • Accurate dispensing – this will include timely reporting of near misses and dispensing errors (immediate reporting of dispensing errors to RP or operations manager)
  • Maintain patient confidentiality at all times
  • Patient stock take for any treatment
  • Administrative tasks including archiving and invoicing
  • Adhered to standard operating procedures and follow instructions from the RP, duty pharmacist or operations manager
  • Safe and clean working environment of the pharmacy
  • Reporting service issues using appropriate form
  • Training of staff
  • Limits of communications with patients – advice on delivery, taking of ancillary orders and arrange clinical waste collection
  • Clinical advice, advice about medication, usage of medication, administration of medication, storage of medication, dosage of medication, prescription information, appropriateness of medication
  • No direct communications with hospitals except for prescription requests and invoice queries.


  • The person should have completed or seeking to complete an approved dispensary assistants course NVQ2 or 3. Full training will be provided.
  • Good knowledge of Microsoft Office programs, mainly Excel, Outlook and Word
  • Experience of working in a pharmacy would be beneficial
  • Office skills are essential


  • Experience of working in a pharmacy would be beneficial
  • Office skills are essential

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