Technical Services Workshop Engineer |£20000 per annum
Permanent
London

Technical Services Workshop Engineer (Working for the UK’s leading Pharmaceutical company)

Additional Information

Location: Northampton

Salary: £20,000 per annum

Hours: 8:45am – 4:45pm

Job Type: Permanent

Summary

  • Perform activity on products supplied by the company and serviced in the workshop

Duties and Responsibilities

  • Inspect, install, service and maintain products in the workshop
  • Establish & maintain communication & partnership with team members
  • Establish & maintain communication & partnership with customers and business contacts (if applicable – depending on job content and scope)
  • Ensure all activities are performed following the available instructions and information, within the quality system framework
  • Report all relevant service activity, to ensure updated and accurate service data in the service system
  • Take on other roles/duties as requested by Supervisor/Manager
  • Embrace and adhere with all EMS elements

Qualifications/experience required

  • This function requires an electronics ONC/HNC qualification or equivalent (preferably medical instrumentation or electro-mechanics).

Functional requirements & competencies

  • Disciplined, independent in executing tasks, but also a strong team player
  • Driven to deliver high quality service
  • Customer focused
  • Ensure all records and documentation is completed accurately and on time
  • Ensure Health & Safety policy are adhered to at all times
  • Comply with local quality management system requirements

Technical skills

  • Process hardware devices within the agreed KPI’s
  • Perform telephone assistance to patients or Customers where needed or applicable
  • Accurately document all service activity as required by the companies’ quality procedures

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